SHIPPING POLICY

Shipping & Delivery Policy

Last updated: 11/05/2021

Thank you for shopping with PROFFIX. Below is our shipping and delivery policy to ensure transparency and customer satisfaction.

1. Processing Time

All orders are processed within [1-3 business days] (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.

2. Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping options:

Shipping Method

Standard

Expedited

International

Note: Delivery times are estimates and not guaranteed.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package at carrier website or your tracking page.

6. Delays and Issues

Shipping delays may occur due to holidays, weather conditions, or carrier issues beyond our control.
If your order is significantly delayed, please contact us at proffixstore@gmail.com with your order number.

7. Lost or Damaged Packages

If your order arrives damaged, please contact us with photos and a description of the issue within 3 days of delivery.

8. Contact Us

If you have any questions about your order or our shipping policy, please contact us through chat bot in our website or write us to proffixstore@gmail.com