SHIPPING POLICY

Shipping & Delivery Policy

Last updated: 11/05/2021

Thank you for shopping with PROFFIX. Below is our shipping and delivery policy to ensure transparency and customer satisfaction.

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1. Processing Time

All orders are processed within [1-3 business days] (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

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2. Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

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3. We offer the following shipping options:

Shipping Method

Standard

Expedited

International

Note: Delivery times are estimates and not guaranteed.

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4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package at carrier website or your tracking page.

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5. Delays and Issues

• Shipping delays may occur due to holidays, weather conditions, or carrier issues beyond our control.

• If your order is significantly delayed, please contact us at proffixstore@gmail.com with your order number.

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6. Lost or Damaged Packages

• If your order arrives damaged, please contact us with photos and a description of the issue within 3 days of delivery.

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7. Contact Us

If you have any questions about your order or our shipping policy, please contact us through chat bot in our website or write us to proffixstore@gmail.com